Privacy Policy for Oestra
Last updated: April 2026
1. Introduction
Welcome to Oestra. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the App or express an interest in obtaining information about us or our products. The personal information that we collect depends on the context of your interactions with us and the App, and may include:
- Contact Information: Email address, phone number, and physical shipping address (for physical product delivery).
- Health and Wellness Data: Information you provide through our health questionnaires (e.g., physiological cycles, lifestyle habits) to generate personalized AI recommendations and health charts.
- Usage Data: Automatically collected information such as device identifiers, app interaction data, and crash logs for technical diagnostics and service improvement.
Note: We use third-party payment processors (e.g., Stripe) for purchases. We do not directly collect or store your complete credit card information.
3. How We Use Your Information
We use personal information collected via our App for a variety of business purposes described below:
- To facilitate account creation and logon process.
- To provide personalized health recommendations and app functionality.
- To fulfill and manage your orders, payments, and shipping.
- To respond to user inquiries and offer support to users.
- To request feedback and to contact you about your use of our App.
4. Will Your Information Be Shared with Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal data to third-party advertisers.
5. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
6. Contact Us
If you have questions or comments about this notice, you may email us at: